- UK - All Mainland parcels will be shipped via Royal Mail services.
- Standard - Signed For (2-3 days) £3.95
- Express - Signed For (1-2 days) £5.50
- FREE - Signed For (2-3 days)
- Personalised items - we aim to ship orders within 1-2 days upon purchase, in stock items will be posted out immediately, each design will be handmade in our workshop, shipping time should then commence after the item has been shipped.
- We ship all international parcels via Royal Mail.
- Royal Mail is offered as a standard shipping option.
- Royal Mail Ireland - International Tracked and Signed (5-10 days) £7.99 - For Orders over £14.99
- Royal Mail Ireland - International Signed (5-10 days) £5.99 - For Orders under £14.99
- Royal Mail Rest of World - International Signed (7-14 days) £11.99
PLEASE NOTE: we aim to ship personalised items within 1-2 days upon purchase, in stock items will be posted out immediately, shipping time should then commence after the item has been shipped.
We hope you fall in love with your order, however, if you are not completely satisfied you have 14 days to return your item in its original saleable condition.
- If you have received a return from within your parcel, please follow the instructions and pop it into your return parcel.
- Alternatively, if you haven't received a return form please download and print yours here: https://bit.ly/returnform17
- If you have any further queries regarding your return or exchange please contact us at firstname.lastname@example.org.
- We regret we are unable to accept returns on our custom and personalised items, unless we have made a mistake/error on our part or if the item is damaged. We also cannot accept returns on custom or personalised items due to incorrect sizes, we have provided a detailed and accurate size guide to ensure that your item fits correctly.
- Please post your goods back to us within 14 days of you placing the order, we will notify you once received and issue your refund via your original method of payment.
- Please note that we will only refund the cost of the item and not the original delivery charge.